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Whitegates Estate Agents

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Ilkeston Office

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Whitegates in Ilkeston are one of the leading Whitegates Franchises and won the 'TOP FRANCHISE OF THE YEAR 2009' award and pride ourselves on the innovative marketing solutions that we offer. We were one of the first agents to introduce floor plans and virtual tours as a standard service to all of our clients back in 2004 and we are very pleased to be regularly recognised as the top selling agent in Ilkeston. We believe that customer service and satisfaction is at the heart of our roles as selling and letting agents and we are continually being recommended by previous and current clients. Our staff are local people who understand the local market and are confident when advising clients about their property needs.

If you need any help regarding selling or letting your property we will be only too pleased to hear from you to arrange a free and no obligation valuation.


Carl Dodd MARLA DipDEA - Director

I bought the Whitegates Ilkeston franchise in 2001 with my brother Brian. We together have over 40 year’s estate agency experience covering all aspects of the trade. Since our time in Ilkeston we have transformed the business into the leading Estate Agency within the Whitegates Franchise Network with a strong presence in both the residential sales and lettings markets. I am married with two children, a boy and girl, and I am the wrong side of forty. In my personal life I have always been a keen rugby player but, at my age, it’s started to take a week to recover from a game rather than a day so decided that tennis would be more conducive to being able to walk on a Monday morning. Our attitude towards Estate Agency in Ilkeston and our marketing ideals have seen the company move into a leading position against our competition on a consistent basis. Things such as floor plans and virtual tours are being adopted by some agents but we introduced them many years ago and have also focused our attentions on customer satisfaction and, as a result, much of our business comes from recommendations. We started our lettings business in Ilkeston in 2001 and have become the largest lettings agent in the area with full time staff in Ilkeston dedicated to this aspect of our business. We are members of ARLA so our service standards are superb and knowledge of the industry extensive which is important for landlords in such a highly regulated industry and I am MARLA and DipDEA qualified.

Dawn Wallbanks - Sales Negotiator

Dawn has been at Whitegates in Ilkeston since 2006 and has progressed in her roles from our accompanied viewer to a sales negotiator. She still loves showing people around properties but enjoys the sales environment within the office also. She is an excellent multi-tasker and is dedicated to the smooth running of the office and offering excellent customer service to buyers and sellers alike. Her most notable achievement was overseeing the sales for the successful Hopewell Farm regeneration scheme, and being a local girl, thought that the improvement to Ilkeston was superb. Dawn is very proud of the sales results of Whitegates in Ilkeston and gets immense pleasure when we are regularly the top selling agent in Ilkeston. She is always prepared to go that extra mile to ensure that the high standards we set ourselves are achieved. Dawn gets no greater pleasure than the many bunches of flowers and boxes of chocolates that she regularly receives from grateful vendors and purchasers.

Janet Hartwright - Lettings Manager

Janet started work for Whitegates in 1987 as a part time sales assistant as a stop gap whilst her children were little! Three Children and four Grandchildren on Janet is still here! Janet has seen many changes in estate agency and the property market in general over these years and has fulfilled many roles and gained endless experience within the branch network. Janet joined the Ilkeston branch in 2001 to take on the exciting challenge of setting up and running our new lettings department. She has seen this develop into a rewarding and varied role and her past experiences and roles within the industry have proven to be invaluable. Janet is now in charge of the leading Lettings business’s in Ilkeston and has very many satisfied and grateful landlords and tenants. Janet passed the ARLA Competency Certificate in 2007 and is proud of the professionalism that this branch operates to and enjoys the support that a Franchise Lettings business offers and is looking forward to many more years in the business.

Giles Hudson DipRLM - Lettings Administrator

Giles started with Whitegates in December 2009, initially as maternity cover, and has become a valuable member of the Lettings team. He has worked within the Lettings industry since 2008 and started a Diploma in Residential Lettings and Property Management in May 2008 which he completed in May 2010. He has gained a lot of valuable experience since joining Whitegates and is an integral member of the lettings team. He enjoys all aspects of the role and revels in the challenges that Property Management brings with it. He has an active social life and enjoys physical exercise and sport as well as socialising out side of work. He brings a great level of humour to the team and is looking forward to building our Lettings department even further and offering the great levels of service all of our clients expect from us.

About Ilkeston

Ilkeston is a traditional market town which offers buyers and tenants a perfect commuter belt to Nottingham, Derby and the M1 junction 25 and 26 with superb bus links and we are surrounded by some magnificent Derbyshire countryside. We have a market every Thursday and Saturday and the annual fair still runs every October through the town centre. There is a strong community feel to Ilkeston and a wide range of traditional and modern homes to suit most tastes and budgets.

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Office Details

Whitegates Ilkeston

7 Bath Street

Sales Tel: 0115 9322376
Sales Email: ilkeston@whitegates.co.uk