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Whitegates Estate Agents

Mr Caffrey
“Great professional service! Thanks for your help in finding a buyer for my property!” Click to view more
Mr Peter
“Thank you so much for the invaluable help with the sale of our apartment.” Click to view more

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Liverpool - West Derby Office

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At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits.
Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area.
Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!
When appointing Whitegates, our tailored service will include:
* Free 'For Sale' or 'Lettings' Boards
* Advertising on 5 Websites - giving constant 24 hour Coverage
* Digital Colour Photographs with Sales Particulars
* Competitive Fees with no hidden extras
* Unique Property Floorplans
* Fully Managed Mailing Lists matching potential Purchasers with your Property
* Fixed Package available including Solicitors Fees if required.




Gail Loller MNAEA MARLA Dip DEA - Director

Gail came into the Industry many years ago (1989) as a junior in the Residential Sales Department. Straight away it was apparent that she loved working with the general public and her enthusiasm showed in the way of hitting all the targets that were given to her. She moved into the Financial Services Sector of the business for some years and experienced similar success. In 1991, Gail took the Franchise on here at West Derby and is able to offer a truly personal service to both her clients and staff and she loves her job. There is not a day goes by when she does still not get a buzz from finding a client the right property whether that is in Sales or Lettings. Gail appreciates that the whole experience of finding the right home can at times be extremely stressful and insists on transparency towards clients at all times even if it is not always good news to relay to them. She believes if you treat clients how you would expect to be treated you won't go far wrong. In her spare time Gail enjoys keeping fit and does train regularly, that is when she is not running around after her two gorgeous boys Ben and Ross.

Bernie Connolly MNAEA MARLA Dip DEA - Associate Director

Bernie has been part of the West Derby Team for over 11 years. After arriving as a Sales Negotiator all those years ago she has also moved into the Lettings and Energy Assessment side of the Business. Moving from Senior Negotiator to Manager to Associate, also Sandwich Maker, (the best we might add!), you could say she is part of the fixtures and fittings! Bernie is totally at home in the Branch as having always lived in the area, she has an enormous amount of experience and knowledge not only in the Property Market but the local and surrounding areas and the people. At home Bernie is very family orientated and likes to relax by walking with her two dogs Alfie and Freddy. Career moves are afoot at home too as her title has now changed to Nanny B after the arrival of her beautiful Grandson Jacob.

Kevin Williams - Senior Sales Negotiator

Kevin Williams started at West Derby Whitegates in April 2011. He started his career in estate agency at the young age of 16. This was meant to just be 2 weeks work experience but he says it was the only job he ever wanted to do and still to this day can’t see himself doing anything else. Throughout the long time in estate agency he has worked for three different companies and had experience in all aspects of both residential sales and lettings in South Liverpool, City Centre and now West Derby. Kevin has excelled in Sales and says he loves every aspect of his job. People say he is like ‘a dog with a bone’!! Now working as Senior Sales Negotiator

Andrew Ridgway - Sales Negotiator

Andrew started working at Whitegates in September 2014. This is his first job in the industry after recently leaving school. Andrew came into the industry after being offered a job by Gail, the Director, who he knows very well. Andrew is good friends with Gail’s son Ben, who he has known since a young age through playing rugby. Rugby is Andrews main hobby away from work. He decided to join the team as he always heard Gail talking about how much she loves the job and how much of a laugh she has with everyone in the office. Andrew thought the job would suit him well and at the moment he is really loving it, he can’t wait to see what the future brings.

Sarah Warburton - Administrator

Sarah started Whitegates in April 2012 after coming from another local known agent within Liverpool. She has worked in the industry for over 6 years as a sales progressor, Sarah being the organised type this job role suited her to the ground! Sarah always prides herself on going that extra mile to ensure the buying & selling process is never as stressful as people expect. Sarah is loved by all staff at West Derby and is being missed greatly as she is off work on maternity leave. The newest addition to Sarah’s family is Ivy, who has an older brother and sister Zac & Grace. Sarah enjoys spending time with her family and keeping fit by leading a running group.

Sandra Davies MARLA - Lettings Manager

Sandra started with the Company in June 2006 as a Lettings Negotiator never having worked in an Estate Agency before. In January 2007 she took on the role of Lettings Manager. The job is varied and sometimes can be quite challenging. She enjoys meeting clients from different walks of life all with their own requirements. "I think I do my best to provide them with a personal and professional service at all times. Here at West Derby we all try to multi-task so some of my time will involve dealing with Sales ie: arranging Viewings and Valuations." Away from work it is all about relaxation and enjoying life to the full.

Julie Crowley - Lettings Department

Julie has a background of almost 20 years in estate agency and is part of the lettings team at West Derby. She gained the wealth of her experience in the competitive South Liverpool and City Centre markets. Having made the short hop to West Derby in 2012, she has established herself firmly in the lettings market, and has a genuine passion for the job. The West Derby office ethos of ‘treating others as you wish to be treated’ is at the centre of everything Julie does. Outside of work Julie is mum to an almost teenage daughter, and she likes to escape the dramas by taking her dog Louis on nice, long, quiet walks.

Thomas Wright CeMAP - Mortgage Broker (MAB)

Tom grew up in West Derby from the age of 6 having previously lived in Holland and the USA Tom began working in financial services in 2009 for the Citizen’s Advice Bureau where he dealt with primarily debt and property related disputes, he often found clients hadn’t been given the right advice in the first place and is glad to work in an industry that is now so tightly regulated that most of this is finally being stamped out. Tom then moved on to work for the major high street banks but found their product range and criteria’s too restrictive for the majority of today’s customer needs. Tom now works for the Mortgage Advice Bureau and is happy to offer products from the whole of the market and works with over 80 banks to find the best possible deal. Tom can advise on remortgages, house purchases, first time buyers, home movers, buy to let and let to buy. Tom can also advise and arrange protection from a limited panel of insurers. Tom can introduce clients to partner companies for equity release, commercial mortgages, wealth management and investment advice, international mortgages and conveyancing.

Fiona Bolton-Allen - Sales Administrator

Fiona started working at Whitegates in West Derby in November 2014 and this is her first job in the industry. She is excited to join the West Derby office and to have the opportunity to learn about the industry from such an experienced and dedicated team. Fiona wants to use her experience in administration and customer service to enable her to provide excellent support and hopes her pro-active approach and attention to detail will enable her to facilitate the buying and selling process, reducing the stress that can occur. Fiona has three girls and spends most of her spare time looking after them, their dog, three cats and tropical fish.

The Whitegates West Derby Car - Getting us from A to B

This is our lovely Whitegates Car. She is out 7 days a week doing viewings and helping promote our lettings service. She can be found driving around West Derby and the surrounding areas come rain or snow!

About Liverpool

The Historic Village of West Derby dates back to the Doomsday Book and is older than Liverpool itself, which is saying something! There are excellent Nursery, Primary and Secondary Schools with some of the highest reputations in the North West. The area also offers easy access to all major Mortorways and has an excellent Public Transport System with frequent Bus Services to Liverpool City Centre (only 5 miles away) and the North and South of Liverpool.

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Office Details

Whitegates West Derby

74 Mill Lane
West Derby
Liverpool - West Derby
L12 7JB

Sales Tel: 0151 256 0322
Sales Email: westderby@whitegates.co.uk

Lettings Email: Julie.crowley@whitegates.co.uk